Frequently Asked Questions
Everything you need to know about shopping with RIXO ⋆
What are your standard shipping times?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
You can return or exchange any unused items in their original packaging within 30 days of purchase. Please ensure all tags are attached and the receipt is included for a full refund.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, RIXO ⋆ ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated automatically at checkout.
How can I contact customer support?
Our customer service team is available Monday through Friday via email at [email protected] or through our live chat feature on the website.